Our Success Stories

When I opened my practice, finding reliable admin support was one of the hardest parts. What started as backup coverage with My Medical VA became our main team. They answer calls, handle billing, manage patient messages, and take on any admin task that can be done remotely. They have helped me lower overhead without compromising on quality.

My Medical VA has become a real asset to our practice. Communication is clear, our staffing is more reliable t+han it has ever been, and hiring was simple from start to finish. Their team listens and takes feedback well, which frees us to focus on what matters most: patient care.

The caliber of service from My Medical VA caught me off guard. Our assistant is the first to show up and the last to leave, genuinely glad to be part of the team, and the attention to detail is remarkable.

Attendance used to be one of our biggest challenges, and with My Medical VA it has improved dramatically. On the billing side, our assistant handles eligibility verification, authorizations, referrals, and claim denials. The process is easy, communication is clear, and hiring was effortless.

Our My Medical VA assistant covers all of our front-end needs, from inbound and outbound calls to patient text follow-ups. They also coordinate with physician offices to keep plans of care on track and make sure patients stay on course with their therapy goals.

We have used My Medical VA for nearly six months, and it has made a real difference. At our second clinic, our assistant checks patients in and out so our providers can concentrate on care. It has been a genuine help.