Manage Chronic Care and  Meet Value-Based Targets

Get HIPAA-certified medical admin assistants who handle quality measures, chronic care tracking, referral coordination & billing

Starting at $11/hr

Meet OurCarefully Screened Professionals

Smiling woman with long black hair wearing a red sleeveless top against a white background.
Sofia L.
Ecuador
HIPAA-Trained
Background Checked
2 Years of Experience
Fluent in English
Fluent in Spanish
US Healthcare Experience
Primary Care Clinics
Smiling woman with long black hair wearing a red sleeveless top against a white background.
Mark D.
Mexico
HIPAA-Trained
Compliance Ready
4 Years of Experience
Fluent in English
Fluent in Spanish
US Healthcare Experience
Aesthetic Clinics
Smiling woman with long black hair wearing a red sleeveless top against a white background.
Lita M.
Philippines
HIPAA-Trained
Vetted
2 Years of Experience
Fluent in English
US Healthcare Experience
Primary Care Clinics
Mental Health
Smiling woman with long black hair wearing a red sleeveless top against a white background.
Angela R.
Nicaragua
HIPAA-Trained
Healthcare Experience
3 Years of Experience
Fluent in English
Fluent in Spanish
US Healthcare Experience
Dermatology Clinics
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Daniel P.
Columbia
HIPAA-Trained
US Systems Expert
5 Years of Experience
Fluent in English
Fluent in Spanish
US Healthcare Experience
Family Medicine Practices
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Maria C.
Philippines
HIPAA-Trained
Patient Communication
3 Years of Experience
Fluent in English
US Healthcare Experience
Physical Therapy Clinics

Common Family Medicine Practice Challenges

Challenges

Managing quality measure documentation across all age groups
High chronic disease management workload
Complex referral coordination to multiple specialties
Value-based care reporting requirements

Solutions

Medical admin assistants track HEDIS and quality gaps
Chronic care documentation and AWV scheduling managed
Specialist referrals coordinated and reports tracked
Preventive care schedules and screenings monitored
Managing quality measure documentation across all age groups
High chronic disease management workload
Complex referral coordination to multiple specialties
Value-based care reporting requirements
Medical admin assistants track HEDIS and quality gaps
Chronic care documentation and AWV scheduling managed
Specialist referrals coordinated and reports tracked
Preventive care schedules and screenings monitored
Smiling man wearing headset and teal shirt with crossed arms next to HIPAA compliant emblem.

What Your Medical Admin Assistant Handles

Our medical administrative assistants are experienced in family medicine workflows, from chronic disease tracking to quality reporting:

Quality Measure Documentation

Track HEDIS gaps, preventive screenings, and Star Ratings.

Chronic Care Coordination

Monitor diabetes, hypertension, and chronic condition visits.

Referral Management

Schedule specialists and track consultation reports.

Insurance Verification

Verify coverage for all age groups and visit types.

AWV Scheduling

Coordinate annual wellness visits and Medicare screenings.

Claims Submission

Submit E/M codes and quality measure billing accurately.

Our Medical Assistants
vs.
In-House Family Medicine Staff

MyMedicalVA Staff
From $11/hour
Included in rate
Remote, no cost
Experienced with HEDIS and Star Ratings
Familiar with CCM documentation and tracking
Experienced with pediatric through geriatric workflows
Adjust for flu season and wellness visits
Cost
Benefits
Office Space
Quality Measures
Chronic Care
Multi-Age Population
Scalability
In-House Staff
$40k–$58k+ annually
Employer-funded
Desk, computer, licenses
Requires value-based care training
Must learn chronic disease protocols
Must adapt to diverse patient needs
Fixed cost regardless of volume
MyMedicalVA Staff
From $11/hour
Included in rate
Remote, no cost
Experienced with HEDIS and Star Ratings
Familiar with CCM documentation and tracking
Experienced with pediatric through geriatric workflows
Adjust for flu season and wellness visits
In-House Staff
$40k–$58k+ annually
Employer-funded
Desk, computer, licenses
Requires value-based care training
Must learn chronic disease protocols
Must adapt to diverse patient needs
Fixed cost regardless of volume

Why Physical Therapy Practices Choose Us

Family pysicians choose our assistants for their value-based care knowledge and multi-specialty coordination experience:

Uninterrupted Treatment Plans

Renewals submitted before patients lose coverage mid-episode

Same-Day Referral Response

MD offices contacted immediately, evals scheduled within 48 hours

Maximized Reimbursement

8-minute rule applied correctly for compliant revenue capture

More Patient Contact Time

Therapists gain 8+ hours weekly for hands-on treatment

Workers' Comp Mastery

Adjuster approvals and attorney communication handled smoothly

Fewer Billing Denials

GP/GO modifiers and timed units submitted error-free

Our Impact in Numbers

250+
Healthcare Practices Supported
7
Global Offices for Continuous Coverage
1000+
Candidates Screened Monthly
500+
Monthly Training Hours
70%
Average Cost Savings
97%
Client Satisfaction Rate

How it Works

Schedule a Demo

Share your referral sources, authorization workflows, and payer mix

Meet Your Virtual Assistant

Interview HIPAA-trained assistants with outpatient therapy experience

Launch & Delegate

Start tracking authorizations and processing referrals immediately

Your Guide To Common Questions and Solutions

What does a medical admin assistant do for physical therapy practices?

A physical therapy medical admin assistant handles authorization tracking and renewal requests, physician referral coordination, 8-minute rule calculations, workers' comp adjuster communication, re-evaluation scheduling, and therapy billing with accurate CPT codes and modifiers—all performed remotely under HIPAA-compliant workflows to prevent treatment interruptions.

Are virtual assistants HIPAA-compliant?

Yes. Physical therapy medical admin assistants are HIPAA-trained and follow strict healthcare privacy standards. They work within secure, encrypted systems with role-based access to therapy documentation software and comply with federal regulations when handling patient treatment plans and injury-related records.

How quickly can a PT practice start working with a medical admin assistant?

Most physical therapy practices are matched with an assistant within 24-48 hours. After reviewing your authorization workflows, referral sources, and billing software, the assistant begins tracking visit caps, processing referrals, and managing therapy billing within the first week.

Do medical admin assistants understand the 8-minute rule and therapy modifiers?

Yes. Physical therapy medical admin assistants are trained in the 8-minute rule for timed code calculations, understand when GP and GO modifiers apply, know the difference between timed and untimed codes (97110, 97140 vs. 97530, 97535), and submit claims that meet Medicare and commercial payer billing requirements.

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Get a Medical Admin Assistant in 24 Hours

Stop losing patients to authorization gaps. Hire a HIPAA-trained assistant who keeps therapy sessions approved, referrals processed, and claims paid—so you focus on patient outcomes, not paperwork.