Clean Medical Claims Submission. Fewer Denials. Faster Payment.

Most rejections are preventable. A claim that goes out wrong comes back as a rejection, ages into a denial, and costs three times the effort to recover. We place a dedicated, HIPAA-trained claims submission specialist who scrubs every claim before it leaves your practice, and resolves first-level rejections before they become denials.

Starting at $11/hr

Why Practices Work With Us

Claims-Trained Specialists

Experienced in clean claim submission, payer-specific requirements, electronic claim routing, and first-level rejection resolution. Pre-vetted. HIPAA-certified.

Matched in 24 Hours

Tell us your requirements today. Candidates tomorrow. No recruiters, no delays.

You Stay in Control

Your assistant manages every administrative step. Clinical decisions stay with your providers.

A Rejected Claim Doesn't Just Cost You Once.

A preventable submission error triggers a rejection. If it’s not corrected quickly, it becomes a denial. If the appeal window passes, it becomes a write-off. One error costs you the claim, the time, and the revenue.

The problem

  • Claims going out with errors that trigger immediate rejections
  • Rejections sitting uncorrected until they become denials
  • No visibility into claim status post-submission
  • Payer-specific requirements missed at time of submission

What we solve

  • Every claim scrubbed against payer rules before submission
  • First-level rejections identified and corrected within 24 hours
  • Submission confirmations tracked and outstanding claims flagged
  • Payer rules applied per claim before it routes out
Smiling woman with headset and crossed arms wearing a navy blue shirt, with a HIPAA compliant badge on her arm.

What Your Assistant Does

All work performed under your direction. Clinical decisions stay with your providers.

Pre-Submission Scrubbing

Reviews every claim for missing information, demographic errors, coding gaps, and payer-specific requirements before submission. What can be caught here doesn't become a rejection downstream.

Electronic Claim Routing

Submits claims through the correct clearinghouse or direct payer channel. Confirms transmission and tracks acknowledgment.

Rejection Monitoring

Reviews rejection reports daily. Identifies the error, corrects what falls within scope, and escalates coding or clinical issues to your billing team immediately.

First-Level Resolution

Corrects and resubmits rejections before they age. Demographic errors, missing fields, eligibility mismatches, duplicate claim flags — resolved at the source.

In Your System

Submission dates, confirmation numbers, rejection reasons, and correction notes documented in your billing platform in real time.

Why Practices Choose Our Medical Admin Assistants

Our medical administrative assistants handle your daily verification tasks so you can reduce eligibility errors, improve check-in flow, and stay prepared:

Fewer Eligibility Issues

Consistent pre-visit verification catches coverage problems before patients arrive.

Clearer Patient Financial Expectations

Up-front copay and deductible checks support more accurate patient communication.

Reduced Administrative Burden

Routine verification tasks are handled by dedicated support, freeing staff for patient-facing work.

Consistent Authorization Awareness

Services requiring prior authorization are flagged early to prevent delays or rescheduling.

HIPAA-Trained Support

All assistants follow secure access and data-handling protocols when working with insurance information.

Flexible, Scalable Staffing

Scale verification support up or down based on appointment volume and seasonal demand.
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How We Find the Right Person

Every candidate is screened and verified before you meet them.

Claims Submission Experience Required

Hands-on experience with electronic claim submission, clearinghouse workflows, and rejection management across commercial, Medicare, and Medicaid payers.

Skills Verified

We test knowledge of payer-specific claim requirements, clearinghouse editing rules, rejection reason codes, and resubmission workflows before you meet a candidate.

HIPAA Certified

Annual HIPAA certification, signed confidentiality agreements, and a background check before every placement. BAA included.

Accountable After Placement

Weekly check-ins. Denial resolution rates and AR aging movement reviewed monthly. Replacement guarantee if the match isn't right.

You don't just get a new hire. You get a vetted, experienced specialist.

You Direct. We Support.

Staffing, not outsourcing. You run the process.
Your Assistant Handles
Your Practice Retains
Pre-submission claim scrubbing
Final coding decisions
Electronic submission and routing
Payer contract and fee schedule decisions
Transmission confirmation and tracking
Clinical decision-making and orders
First-level rejection correction and resubmission
Appeal submission and escalation
Submission documentation in your billing system
Compliance and audit oversight
Green hand cursor icon with index finger pointing upward.
Your Assistant Handles
Pre-submission claim scrubbing
Electronic submission and routing
Transmission confirmation and tracking
First-level rejection correction and resubmission
Submission documentation in your billing system
Your Practice Retains
Final coding decisions
Payer contract and fee schedule decisions
Complex rejection strategy
Appeal submission and escalation
Compliance and audit oversight
Green outline illustration of a hand with the index finger pointing up.
You stay in the driver's seat. We provide the talent and infrastructure.

What Practice Owners Say

Real reviews from real clients. See what practices like yours say about MyMedicalVA.
"We didn't realize how many claims were going out with fixable errors. Our assistant catches them before submission. Our biller spends almost no time on rejections now." — Andrea, Practice Administrator
"First-pass acceptance rate jumped from 78% to 94%"
"Medicare wants things one way. Cigna wants things another. Our assistant knows the difference and routes accordingly. We haven't had a clearinghouse rejection from a payer format issue in months." — Dr. Wallace, Orthopedics
"He knows what each payer actually needs"
"Before, rejections would sit in a queue for a week before someone touched them. Our assistant reviews the rejection report every morning and has most of them corrected and resubmitted by end of day." — Carla, Revenue Cycle Manager
"Rejections get corrected the same day now"
"We tracked it, most of our denials were rejections that nobody corrected in time. Once rejections started getting resolved same day, our denial rate dropped significantly. The upstream fix made everything downstream easier." — Greg, Billing Director
"Our denial rate dropped because rejections stopped aging"

MyMedicalVA vs. In-House Staff

MyMedicalVA
recommended logo
$11/hour
Hire in 24–48 hours
Pre-vetted, submission-trained
No coverage gaps
Instant scalability
In-House
$25–30/hr + benefits
Hire in 4–8 weeks
You train from scratch
PTO, sick days, turnover
Fixed headcount
MyMedicalVA
recommended logo
$11/hour
Hire in 24–48 hours
Pre-vetted, submission-trained
No coverage gaps
Instant scalability
In-House
$25–30/hr + benefits
Hire in 4–8 weeks
You train from scratch
PTO, sick days, turnover
Fixed headcount
60–70% average cost savings. No payroll taxes. No long-term contracts.
Smiling woman wearing a headset with microphone and light blue shirt, gesturing with open hands.

Is This Role Right for Your Practice?

This role fits if:
Your first-pass rejection rate is higher than it should be
Rejections are sitting uncorrected long enough to become denials
Claims are going out without being checked against payer-specific requirements
Your billing team is too stretched to review and correct rejections daily
This role is NOT for you if:
You need someone to make coding or clinical documentation decisions
You need a full billing function managed end to end
You're not ready to direct a remote employee
Smiling woman wearing a headset with microphone, gesturing with open hands.
This role fits if:
Your first-pass rejection rate is higher than it should be
Rejections are sitting uncorrected long enough to become denials
Claims are going out without being checked against payer-specific requirements
Your billing team is too stretched to review and correct rejections daily
Green hand cursor icon with index finger pointing upward.
This role is NOT for you if:
You need someone to make coding or clinical documentation decisions
You need a full billing function managed end to end
You're not ready to direct a remote employee
Green outline illustration of a hand with the index finger pointing up.

Beyond Claims Submission

Claims submission is one role. Our assistants support your full revenue cycle.

Prior Authorization

Auth screening. Submission. Follow-up. Denial documentation.

Insurance Verification

Eligibility checks. Benefits review. Copay and deductible calculation.

Referral Coordination

Requirement verification. Submission. Appointment tracking.

Patient Intake

Pre-registration. Demographics. Insurance capture. Consent forms.

Medical Billing Support

Charge entry. Payment posting. Claim scrubbing.

EMR Documentation

Chart prep. Data entry. Visit notes. Health history.

AR Follow‑up & Collections

Aging review. Payer follow-up. Payment plans.
One talent pool. Multiple capabilities. Scale across roles as your practice grows.

Serving Practices in All 50 States

Wherever you are, MyMedicalVA provides talent.
Map of the United States with a marker on California highlighting headquarters at 21731 Ventura Blvd, Woodland Hills, CA 91364.
Our Headquarters:
21731 Ventura Blvd, Woodland Hills, CA 91364
No geographic restrictions.
Our medical admin assistants work remotely, securely, and HIPAA‑compliant — from anywhere to anywhere.
And yes, we serve every single state!

Specialty & Platform Experience

Specialties We Staff For

Neurology
Cardiology
Endocrinology
Rheumatology
OB-GYN
Internal Medicine
Gastroenterology
Orthopedics
Primary Care

Billing & AR Platforms

Kareo
AdvancedMD
Athenahealth
eClinicalWorks
Epic
Cerner
Office Ally
CollaborateMD
Meditech

Payer Experience

Medicare
Medicaid
Blue Cross Blue Shield
Aetna
Cigna
UnitedHealthcare
Humana
Tricare
Commercial payers
Don't see yours? We'll find an assistant with experience in your specific payer mix.

How We Protect Your Data

Healthcare practices trust us with their most sensitive information. Here's how we earn that trust.

HIPAA Compliance
  • Annual certification
  • Signed BAA
  • Controlled access
  • Audit logging on every placement
Secure by Design
  • Privacy screens
  • No patient data on local devices
  • Background-checked staff
Performance You Can Measure
  • 97% client satisfaction
  • Less than 2% error rate
  • Weekly reporting
  •  Dedicated account management

Meet the Team Behind MyMedicalVA

Smiling middle-aged man with gray hair and goatee wearing a dark suit, standing with arms crossed against a blue abstract background.
Hamid Kohan
CEO & President
Silicon Valley veteran who helped develop the world's first laptop at Grid Systems and scaled SUN Microsystems from 200 to 13,000 employees. He now applies decades of tech and operations leadership to solving healthcare staffing challenges.
Professional headshot of a blonde woman wearing a dark blazer and cream blouse against a blue background with white wave patterns.
Heather Rummel
Senior Director of Sales
Leads client partnerships with a focus on matching practices with the right talent. Her background ensures practices get personalized support from first conversation through onboarding.
Portrait of a smiling woman with short dark hair wearing a black sleeveless top and a black choker necklace against a blue abstract background.
Hanieh Moghadasi
Director of Operations
Oversees talent vetting, HIPAA compliance, and day-to-day client success. She ensures every assistant meets MyMedicalVA's standards before meeting your practice.
Smiling man with slicked-back dark hair wearing a black blazer and light purple shirt against a blue abstract background.
Jaime Perzabal
Business Operations Manager
Manages staffing logistics and practice onboarding. He makes sure the transition from match to start is seamless.
We've been where you are. We built MyMedicalVA to solve the staffing problems we experienced firsthand.

Trusted Data From Real Practices

250+
Healthcare Practices Supported
7
Global Offices for Continuous Coverage
1000+
Candidates Screened Monthly
500+
Monthly Training Hours
70%
Average Cost Savings
97%
Client Satisfaction Rate

Get Started in 3 Easy Steps

Match with a HIPAA-trained medical admin assistant in 24 hours.

Share Your Needs

Tell us your specialty, billing platform, clearinghouse, and current rejection rate. Takes 30 minutes.

Get Matched

We shortlist pre-vetted claims specialists matched to your payer mix and billing environment. Interview and choose.

Onboard & Scale

We handle onboarding, HIPAA paperwork, and system access. Your assistant starts scrubbing and submitting from day one.

Frequently Asked Questions

What is a claims submission specialist?

A dedicated remote professional who scrubs claims before submission, routes them through the correct clearinghouse or payer portal, monitors for rejections daily, and corrects first-level errors before they age into denials, under your direction, every day.

What is the difference between a rejection and a denial?

A rejection is returned by the clearinghouse or payer before the claim is adjudicated; it was never processed. A denial is returned after adjudication, the payer reviewed and declined it. Rejections are faster and cheaper to fix. Our assistants resolve them same day so they never reach denial status.

How is claims submission different from medical billing support?

Medical billing support covers the full billing workflow, charge entry, payment posting, and AR management. Claims submission is focused specifically on getting clean claims out the door and first-level rejections resolved immediately. The two roles work together, submission keeps the pipeline clean, billing manages everything around it.

How is this different from what my clearinghouse already does?

Clearinghouses run automated edits, they catch formatting and data errors. Our assistants apply human review, understand payer-specific requirements that clearinghouse rules don't cover, and take action on rejections rather than just reporting them.

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Matched in 24-48 Hours · No Long-Term Contracts

Fix It Before It Leaves Your Practice. Not After It Comes Back.

A clean claim is the single best investment in your revenue cycle. Get matched with a dedicated claims submission specialist in 24 hours.
HIPAA Certified
Starting at $11/hr
No Long-Term Contract
Start This Week
4.9/5 from 250+ practices
Trusted by Primary Care, Cardiology, Orthopedics & more