Patient Intake Specialists Who Get It Right The First Time
Wrong demographics. Missing insurance. Unsigned consent forms. Every error that enters at intake creates a billing problem, a compliance risk, or a delayed visit downstream. We place a dedicated, HIPAA-trained patient intake specialist who makes sure every patient arrives complete before they walk through your door.
Starting at $11/hr
Why Practices Work With Us
Intake-Trained Specialists
Matched in 24 Hours
You Stay in Control
Intake Is the First Step. Every Downstream Problem Starts Here.
A claim denial traced back to a wrong date of birth. A visit delayed because insurance wasn't captured at scheduling. A consent form missing when it's needed most. These aren't billing problems or compliance problems, they're intake problems.
The problem
- Demographic errors causing claim rejections downstream
- Insurance not captured or verified until the patient arrives
- Consent forms missing or collected incomplete
- Patients arriving unprepared, slowing check-in and the schedule
What we solve
- Pre-registration completed and verified before the appointment
- Insurance collected and eligibility confirmed at scheduling
- Forms sent, tracked, and confirmed complete before the visit
- Patients contacted in advance with everything they need
What Your Assistant Does
At Scheduling
Collects demographic information, captures insurance details, and identifies any eligibility or authorization requirements, before the appointment is confirmed.
Before the Visit
Sends consent forms, confirms insurance coverage, and contacts patients with instructions, reminders, and any outstanding items.
Day of Arrival
Every patient on the schedule has been pre-registered, verified, and communicated with. Your front desk checks them in, not scrambles to catch up.
In Your EMR
Verified demographics, insurance details, eligibility results, and completed forms, documented and ready before the provider walks in.
Why Practices Choose Our Medical Admin Assistants
Our medical administrative assistants handle your daily verification tasks so you can reduce eligibility errors, improve check-in flow, and stay prepared:
How We Find the Right Person
We don't post a job and send you résumés. Every candidate is screened and verified before you meet them.
Patient Intake Experience Required
Skills Verified
HIPAA Certified
Accountable After Placement
You don't just get a new hire. You get a vetted, experienced specialist.
You Direct. We Support.
What Practice Owners Say
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MyMedicalVA vs. In-House Staff
Is This Role Right for Your Practice?
Beyond Patient Intake
Serving Practices in All 50 States
Our medical admin assistants work remotely, securely, and HIPAA‑compliant — from anywhere to anywhere.
And yes, we serve every single state!
Specialty & Platform Experience
Specialties We Staff For
Eligibility & Verification Tools
EMR Systems
How We Protect Your Data
Healthcare practices trust us with their most sensitive information. Here's how we earn that trust.
- Annual certification
- Signed BAA
- Controlled access
- Audit logging on every placement
- Privacy screens
- No patient data on local devices
- Background-checked staff
- 97% client satisfaction
- Less than 2% error rate
- Weekly reporting
- Dedicated account management
Meet the Team Behind MyMedicalVA
Trusted Data From Real Practices
Get Started in 3 Easy Steps
Match with a HIPAA-trained medical admin assistant in 24 hours.
Share Your Needs
Tell us your specialty, patient volume, EMR, and where intake is breaking down. Takes 20 minutes.
Get Matched
We shortlist pre-vetted intake specialists matched to your practice. Interview and choose.
Onboard & Scale
We handle onboarding, HIPAA paperwork, and system access. Your assistant starts processing intake before the next appointment cycle.
Frequently Asked Questions
What is a patient intake specialist?
A dedicated remote professional who manages pre-registration, insurance capture, eligibility verification, consent form collection, and patient communication, so every patient arrives fully prepared and every record is accurate before the visit.
How is patient intake different from insurance verification?
Insurance verification confirms what a patient's plan covers. Patient intake is broader, it includes collecting all demographic and insurance data, verifying eligibility, managing consent forms, and communicating with patients before the visit. Intake sets up verification to succeed.
Does this replace our front desk?
No. Your assistant handles pre-visit intake remotely so your front desk can focus on in-person check-in, phones, and scheduling. It removes the backlog, it doesn't remove the role.
Are your assistants HIPAA trained?
Yes. Annual certification, signed agreements, background checks, and a BAA with every placement.