Reduce Therapist Burnout and Eliminate After-Hours Charting
Get HIPAA-certified virtual medical assistants who handle insurance, prior auth, billing & EMR documentation for your mental health practice.
Starting at $11/hr
Meet OurCarefully Screened Professionals
Common Mental Health Practice Challenges
Challenges
Solutions
What Your Medical Admin Assistant Handles
Insurance Verification
Verify behavioral health benefits and session limits.
Prior Authorization
Submit PAs for therapy sessions and psychiatric medications.
Session Documentation
Enter therapy notes and treatment plan updates.
Claims Submission
Submit claims with CPT codes 90832-90899.
Payment Processing
Post payments and manage patient account balances.
Our Medical Assistants
vs.
In-House Mental Health Staff
Why Mental Health Practices Choose Us
Mental health practices choose our assistants for their therapy billing expertise and understanding of behavioral health workflows:
Our Impact in Numbers
How it Works
Free Strategy Session
Meet Your Candidates
Start Immediately
Your Guide To Common Questions and Solutions
What does a virtual medical assistant do for mental health?
A mental health virtual medical assistant is a non-clinical administrative professional who supports behavioral health practices. They handle insurance verification, prior authorizations, medical billing using CPT codes 90832–90899, EMR documentation, patient intake processing, and referral coordination, all performed remotely under HIPAA-compliant workflows.
Are virtual assistants HIPAA-compliant?
Yes. Mental health virtual medical assistants are HIPAA-trained and follow strict behavioral health privacy standards. They work within secure, encrypted systems, use role-based access controls, and comply with U.S. healthcare data protection requirements to safeguard patient information and maintain regulatory compliance.
How quickly can a mental health practice start working with a virtual assistant?
Most mental health practices can begin working with a virtual medical assistant within 24 to 48 hours. After an initial workflow review and onboarding, administrative tasks such as insurance verification, billing, and documentation can typically be delegated within the same week.
Do virtual medical assistants understand mental health billing codes?
Yes. Mental health virtual medical assistants are experienced with psychotherapy CPT codes 90832–90899, psychiatric diagnostic evaluations, medication management visits, applicable modifiers, and payer-specific documentation requirements to support accurate claims submission and reduce billing errors.
Get a Medical Admin Assistant in 24 Hours
