Virtual Medical Assistant for Healthcare Practices

My Medical VA connects U.S. healthcare practices with HIPAA-trained virtual medical assistants who support daily administrative and back-office operations.

Starting at $9/hr

Trusted by 250+ Healthcare Practices Across the US

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wellness and paincaresurgery centerBautch QuiroDerrow Dermatology LogoInland Pain MedicineFlorida ConciergeKidney Care AssociatesDerrington-DermatologyATSU Logocspp-logo

Choose Your Virtual Medical Assistant Role

My Medical VA places two dedicated roles into US healthcare practices. Both are HIPAA-trained, background-checked, and matched to your EMR and specialty before day one.

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Medical Admin Assistant

A full-time team member who takes the billing and paperwork off your plate, so your front desk and clinical staff can focus on patients.
Billing and Payments
Handles billing, posts payments, submits claims, and follows up on unpaid or denied claims.
Insurance and Approvals
Verifies coverage before visits and manages insurance approvals so care is not delayed.
Records and Coordination
Keeps patient charts and records up to date and coordinates referrals from start to finish.
Patient Scheduling
Books appointments, sends reminders, and follows up on outstanding forms.
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Virtual Medical Receptionist

A full-time voice at the phone who keeps your front desk running, without the cost of an on-site hire.
Scheduling
Manages your calendar, confirms appointments, and fits in same-day visits.
Patient Calls
Answers and routes calls, handles new patient inquiries, and manages your waitlist.
Insurance Questions
Checks coverage and answers patient insurance questions right on the call.
Front Desk Support
Directs calls to the right person, routes messages, and helps patients with forms and portal access.
Smiling woman in pink medical scrubs wearing a headset seated at a desk.

Medical Admin Assistant

A full-time team member who takes the billing and paperwork off your plate, so your front desk and clinical staff can focus on patients.
Billing and Payments
Handles billing, posts payments, submits claims, and follows up on unpaid or denied claims.
Insurance and Approvals
Verifies coverage before visits and manages insurance approvals so care is not delayed.
Records and Coordination
Keeps patient charts and records up to date and coordinates referrals from start to finish.
Patient Scheduling
Books appointments, sends reminders, and follows up on outstanding forms.
Smiling woman in pink medical scrubs with headset working on a laptop, suggesting virtual medical receptionist.

Virtual Medical Receptionist

A full-time voice at the phone who keeps your front desk running, without the cost of an on-site hire.
Scheduling
Manages your calendar, confirms appointments, and fits in same-day visits.
Patient Calls
Answers and routes calls, handles new patient inquiries, and manages your waitlist.
Insurance Questions
Checks coverage and answers patient insurance questions right on the call.
Front Desk Support
Directs calls to the right person, routes messages, and helps patients with forms and portal access.

What Sets a My Medical VA Medical Admin Assistant Apart

Built-in qualifications. Every placement. No extra steps, no add-ons.
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HIPAA-Trained

Every medical admin assistant completes annual HIPAA training before placement and arrives with a signed BAA on day one.

EMR-Matched

Candidates are verified on your specific EMR system before you meet them: Epic, Cerner, Athenahealth, eClinicalWorks, Kareo, Dentrix, and more.

College Educated

Every virtual medical assistant holds a 4-year degree, bringing strong communication and professional documentation standards.

Dedicated Account Manager

Every placement includes a dedicated Account Manager who monitors performance and stays accountable throughout the engagement.

Background-Checked

Criminal background check, identity verification, and professional references completed before any candidate is presented.

Bilingual Options Available

Spanish-English bilingual medical admin assistants available for diverse patient populations, on request at consultation.

My Medical VA Staff vs. In-House Admin

Medical Admin Assistant (MMVA)

Starts at $9/hr, flat monthly rate
48-hour candidate match
100% HIPAA-trained, BAA included
No long-term commitment
EMR verified and matched to your system
Scale up or down any time

In-House Admin

$18 to $25/hr plus benefits
Hire in 3 to 6 weeks
Practice arranges and funds HIPAA compliance
Standard employment terms
Varies widely EMR experiance
New hire cycle required

Medical Admin Assistant (MMVA)

Starts at $9/hr, flat monthly rate
48-hour candidate match
100% HIPAA-trained, BAA included
No long-term commitment
EMR verified and matched to your system
Scale up or down any time

In-House Admin

$18 to $25/hr plus benefits
Hire in 3 to 6 weeks
Practice arranges and funds HIPAA compliance
Standard employment terms
Varies widely EMR experiance
New hire cycle required

Virtual Medical Assistants for Every Practice Type

My Medical VA includes medical admin support across 12 healthcare specialties.
Each placement is matched to your specialty's specific workflows, payer mix, and documentation requirements.

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AdvancedMD company logo.
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Zoho Books logo.
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Cerner logo
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NextGen Healthcare logo.
Cerner company logo.
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NextGen Healthcare logo
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Cerner company logo.

Your Medical Admin Assistant Works in the Tools You Already Use

Every placement is matched to your specific platforms. No ramp-up on software basics.

Start With a Virtual Medical Assistant in Three Steps

We've streamlined our process to get you expert support quickly and efficiently.

Share Your Practice Requirements

Book a 20-minute consultation to share your practice type, EMR system, and admin requirements.

Review Your Matched Candidate

Within 48 hours, receive a pre-screened, HIPAA-trained candidate matched to your EMR, specialty, and workflow.

Onboard in Days, Not Weeks

Your medical admin assistant is system-ready and handling daily tasks within 3 to 5 days of placement.

Our Numbers Speak for Themselves

70%
Average Savings
250+
US Healthcare Practices Served
50+
Verified 5-Star Reviews
95%
Client Retention Rate

Let Our Clients Speak For Us

Healthcare providers partner with My Medical VA because we deliver dependable support—not short-term staffing fixes.
When I opened my practice, finding reliable admin support was one of the hardest parts. What started as backup coverage with My Medical VA became our main team. They answer calls, handle billing, manage patient messages, and take on any admin task that can be done remotely. They have helped me lower overhead without compromising on quality.
 Pediatric, Hawaii
My Medical VA has become a real asset to our practice. Communication is clear, our staffing is more reliable t+han it has ever been, and hiring was simple from start to finish. Their team listens and takes feedback well, which frees us to focus on what matters most: patient care.
Psychiatry, Georgia
The caliber of service from My Medical VA caught me off guard. Our assistant is the first to show up and the last to leave, genuinely glad to be part of the team, and the attention to detail is remarkable.
Urgent Care, Illinois
Attendance used to be one of our biggest challenges, and with My Medical VA it has improved dramatically. On the billing side, our assistant handles eligibility verification, authorizations, referrals, and claim denials. The process is easy, communication is clear, and hiring was effortless.
Psychiatry, Georgia
Our My Medical VA assistant covers all of our front-end needs, from inbound and outbound calls to patient text follow-ups. They also coordinate with physician offices to keep plans of care on track and make sure patients stay on course with their therapy goals.
Physical Therapy, Arizona
We have used My Medical VA for nearly six months, and it has made a real difference. At our second clinic, our assistant checks patients in and out so our providers can concentrate on care. It has been a genuine help.
Chiropractic, Wisconsin

Frequently Asked Questions About Virtual Medical Assistants

What is a virtual medical assistant?

A virtual medical assistant is a dedicated remote staff member who handles administrative and billing tasks for a medical practice, working inside your EMR, following your workflows, under your direct oversight.

My Medical VA assistants are full-time and dedicated exclusively to your practice, not shared across multiple clients.

What tasks does a virtual medical assistant handle?

My Medical VA medical admin assistants handle patient intake, insurance verification, prior authorization, medical billing, EMR documentation, referral coordination, AR follow-up, and claims submission. Administrative and billing only, no clinical functions, scribing, or patient care.

Is a virtual medical assistant HIPAA-trained?

Yes.

Every medical admin assistant completes annual HIPAA training before deployment, arrives with a signed BAA, and operates under role-based access controls, multi-factor authentication, and encrypted communication.

How much does a virtual medical assistant cost?

My Medical VA starts at $9/hr on a flat monthly rate.

HIPAA training, the BAA, background checks, and account management are all included. No add-ons and no long-term contract.

How quickly can a virtual medical assistant start?

Most practices have a medical admin assistant working inside their EMR within one week. Candidates are matched within 48 hours, and onboarding typically completes in 3 to 5 days.

What EMR systems do your virtual medical assistants work in?

My Medical VA verifies EMR experience before every match. Supported systems include Epic, Cerner, Athenahealth, eClinicalWorks, Kareo, Dentrix, NextGen, and most major US platforms.

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Your Practice Deserves Admin Support  That Actually Works.

Stop absorbing the admin overflow.

A HIPAA-trained medical admin assistant from My Medical VA is matched to your EMR, working in your practice within a week, and handling the tasks that are keeping your team from patients.
Starting at $9/hr
BAA signed before day one. No long-term contract.
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