Prior Authorization is a Full-Time Job. Treat It That Way.
Payers don't move unless someone pushes them. We match you with a dedicated, HIPAA-trained prior authorization assistant in 24 hours, so every request gets submitted, tracked, and followed up until you have an answer.
Starting at $11/hr
Why Practices Work With Us
Payer-Trained Specialists
Matched in 24 Hours
You Stay in Control
Most prior auth denials are not clinical. They are administrative.
Incomplete documentation. A missed follow-up. A deadline that passed while the request sat in a queue. When no one owns the process end to end, payers win by default.
The problem
- Auth split across billers, front desk, and clinical staff
- No one tracking pending requests past submission
- Denials managed reactively, after the procedure
- Procedures delayed or performed without approval
What we solve
- One dedicated assistant owns the entire process
- Every open request followed up within 48 hours
- Documentation collected before submission, not after
- Auth submitted 5–7 business days before the appointment
What Your Assistant Does
Before Submission
Screens your upcoming schedule for auth requirements and gathers the exact documentation each payer needs, 5–10 business days out.
At Submission
Submits via portal, fax, or phone, whichever channel that specific payer processes fastest.
After Submission
Follows up every 48 hours. Escalates urgent cases the same day. Coordinates peer-to-peer scheduling when required. Captures denial reasons and organizes appeal materials for your team.
In Your EMR
Auth numbers, approval dates, expiration dates, and approved units, entered in real time.
Why Practices Choose Our Medical Admin Assistants
Our medical administrative assistants handle your daily verification tasks so you can reduce eligibility errors, improve check-in flow, and stay prepared:
How We Find the Right Person
We don't post a job and send you résumés. Every candidate is screened and verified before you meet them.
Prior Auth Experience Required
Skills Verification
HIPAA & Compliance Training
Ongoing Quality Assurance
You don't just get a new hire. You get a vetted, experienced specialist.
You Direct. We Support.
What Practice Owners Say
MyMedicalVA vs. In-House Staff
Is This Role Right for Your Practice?
Beyond Prior Authorization
Serving Practices in All 50 States
Our medical admin assistants work remotely, securely, and HIPAA‑compliant — from anywhere to anywhere.
And yes, we serve every single state!
Specialized Experience Across Specialties
Medical
Clinical Criteria Platforms
EMR Systems
Payer Portals
How We Protect Your Data
Healthcare practices trust us with their most sensitive information. Here's how we earn that trust.
- All assistants complete annual HIPAA certification
- Signed BAA
- Controlled access
- Audit logging on every placement
- Privacy screens
- No patient data on local devices
- Background-checked staff
- 97% client satisfaction
- Less than 2% error rate
- Weekly reporting
- Dedicated account management
Meet the Team Behind MyMedicalVA
Trusted Data From Real Practices
Get Started in 3 Easy Steps
Match with a HIPAA-trained medical admin assistant in 24 hours.
Share Your Needs
Tell us about your practice, billing systems, and support requirements.
Get Matched
We connect you with an experienced, pre-vetted medical admin assistant
Onboard & Scale
Start with flexible hours and adjust as your needs change.
Your Guide To Common Questions and Solutions
What is a prior authorization assistant?
A dedicated remote professional who manages auth submissions, tracking, follow-up, and EMR documentation, under your direction, every day.
How is prior auth different from insurance verification?
Verification confirms coverage. Prior authorization requests payer permission before a procedure. One is a lookup. The other requires active pursuit, follow-up, and sometimes appeals.
How is MyMedicalVA different from an RCM company?
We place staff, you run the process. Your assistant works under your direction and reports to your team. An RCM company takes the function over entirely.
Are your assistants HIPAA trained?
Yes. Annual certification, signed agreements, background checks, and a BAA with every placement.