Keep Therapy Sessions Running Without Authorization Delays

Hire HIPAA-trained medical admin assistants who track visit caps, coordinate referrals, and manage therapy billing, so patients never miss a session

Starting at $11/hr

Meet OurCarefully Screened Professionals

Smiling woman with long black hair wearing a red sleeveless top against a white background.
Sofia L.
Ecuador
HIPAA-Trained
Background Checked
2 Years of Experience
Fluent in English
Fluent in Spanish
US Healthcare Experience
Primary Care Clinics
Smiling woman with long black hair wearing a red sleeveless top against a white background.
Mark D.
Mexico
HIPAA-Trained
Compliance Ready
4 Years of Experience
Fluent in English
Fluent in Spanish
US Healthcare Experience
Aesthetic Clinics
Smiling woman with long black hair wearing a red sleeveless top against a white background.
Lita M.
Philippines
HIPAA-Trained
Vetted
2 Years of Experience
Fluent in English
US Healthcare Experience
Primary Care Clinics
Mental Health
Smiling woman with long black hair wearing a red sleeveless top against a white background.
Angela R.
Nicaragua
HIPAA-Trained
Healthcare Experience
3 Years of Experience
Fluent in English
Fluent in Spanish
US Healthcare Experience
Dermatology Clinics
Smiling woman with long black hair wearing a red sleeveless top against a white background.
Daniel P.
Columbia
HIPAA-Trained
US Systems Expert
5 Years of Experience
Fluent in English
Fluent in Spanish
US Healthcare Experience
Family Medicine Practices
Smiling woman with long black hair wearing a red sleeveless top against a white background.
Maria C.
Philippines
HIPAA-Trained
Patient Communication
3 Years of Experience
Fluent in English
US Healthcare Experience
Physical Therapy Clinics

Common Physical Therapy Practice Challenges

Challenges

Patients running out of authorized visits mid-treatment
Physician referrals delayed or lost in communication
8-minute rule calculations and modifier errors causing denials
Workers' comp and auto accident documentation complexity

Solutions

Visit caps tracked with proactive renewal requests submitted early
Referrals processed same-day with MD offices contacted directly
Timed code units calculated correctly with GP/GO modifiers applied
Attorney liens and adjuster communication managed seamlessly
Patients running out of authorized visits mid-treatment
Physician referrals delayed or lost in communication
8-minute rule calculations and modifier errors causing denials
Workers' comp and auto accident documentation complexity
Visit caps tracked with proactive renewal requests submitted early
Referrals processed same-day with MD offices contacted directly
Timed code units calculated correctly with GP/GO modifiers applied
Attorney liens and adjuster communication managed seamlessly
Smiling man wearing headset and teal shirt with crossed arms next to HIPAA compliant emblem.

What Your Medical Admin Assistant Handles

Our medical administrative assistants are experienced in outpatient therapy workflows, from authorization tracking to workers' comp documentation:

Authorization Tracking

Monitor visit usage and submit renewals 5-7 days before expiration.

Referral Processing

Contact referring physicians and schedule evaluations within 48 hours.

8-Minute Rule Calculations

Calculate timed units accurately to maximize compliant billing.

Workers' Comp Coordination

Manage adjuster communication, liens, and treatment approvals.

Re-Evaluation Scheduling

Schedule progress updates before authorization periods end.

Therapy Claims Submission

Submit 97110, 97140, 97530 codes with correct modifiers and units.

Our Medical Assistants
vs.
In-House Physical Therapy Staff

MyMedicalVA Staff
From $11/hour
Included in rate
Remote, no cost
Experienced tracking Medicare 20-visit caps and commercial limits
Pre-trained in timed code unit calculations
Familiar with adjuster communication and lien tracking
Flex hours for high referral periods
Cost
Benefits
Office Space
Authorization Expertise
8-Minute Rule Knowledge
Workers' Comp Experience
Scalability
In-House Staff
$38k–$54k+ annually
Employer-funded
Desk, computer, licenses
Must learn payer-specific authorization workflows
Requires specialized therapy billing training
Must learn attorney and adjuster coordination
Fixed cost regardless of patient volume
MyMedicalVA Staff
From $11/hour
Included in rate
Remote, no cost
Experienced tracking Medicare 20-visit caps and commercial limits
Pre-trained in timed code unit calculations
Familiar with adjuster communication and lien tracking
Flex hours for high referral periods
In-House Staff
$38k–$54k+ annually
Employer-funded
Desk, computer, licenses
Must learn payer-specific authorization workflows
Requires specialized therapy billing training
Must learn attorney and adjuster coordination
Fixed cost regardless of patient volume

Why Physical Therapy Practices Choose Us

Family pysicians choose our assistants for their value-based care knowledge and multi-specialty coordination experience:

Uninterrupted Treatment Plans

Renewals submitted before patients lose coverage mid-episode

Same-Day Referral Response

MD offices contacted immediately, evals scheduled within 48 hours

Maximized Reimbursement

8-minute rule applied correctly for compliant revenue capture

More Patient Contact Time

Therapists gain 8+ hours weekly for hands-on treatment

Workers' Comp Mastery

Adjuster approvals and attorney communication handled smoothly

Fewer Billing Denials

GP/GO modifiers and timed units submitted error-free

Our Impact in Numbers

250+
Healthcare Practices Supported
7
Global Offices for Continuous Coverage
1000+
Candidates Screened Monthly
500+
Monthly Training Hours
70%
Average Cost Savings
97%
Client Satisfaction Rate

How it Works

Schedule a Demo

Share your referral sources, authorization workflows, and payer mix

Meet Your Virtual Assistant

Interview HIPAA-trained assistants with outpatient therapy experience

Launch & Delegate

Start tracking authorizations and processing referrals immediately

Your Guide To Common Questions and Solutions

What does a medical admin assistant do for physical therapy practices?

A physical therapy medical admin assistant handles authorization tracking and renewal requests, physician referral coordination, 8-minute rule calculations, workers' comp adjuster communication, re-evaluation scheduling, and therapy billing with accurate CPT codes and modifiers—all performed remotely under HIPAA-compliant workflows to prevent treatment interruptions.

Are virtual assistants HIPAA-compliant?

Yes. Physical therapy medical admin assistants are HIPAA-trained and follow strict healthcare privacy standards. They work within secure, encrypted systems with role-based access to therapy documentation software and comply with federal regulations when handling patient treatment plans and injury-related records.

How quickly can a PT practice start working with a medical admin assistant?

Most physical therapy practices are matched with an assistant within 24-48 hours. After reviewing your authorization workflows, referral sources, and billing software, the assistant begins tracking visit caps, processing referrals, and managing therapy billing within the first week.

Do medical admin assistants understand the 8-minute rule and therapy modifiers?

Yes. Physical therapy medical admin assistants are trained in the 8-minute rule for timed code calculations, understand when GP and GO modifiers apply, know the difference between timed and untimed codes (97110, 97140 vs. 97530, 97535), and submit claims that meet Medicare and commercial payer billing requirements.

View More

Get a Medical Admin Assistant in 24 Hours

Stop losing patients to authorization gaps. Hire a HIPAA-trained assistant who keeps therapy sessions approved, referrals processed, and claims paid—so you focus on patient outcomes, not paperwork.