Keep Therapy Sessions Running Without Authorization Delays
Hire HIPAA-trained medical admin assistants who track visit caps, coordinate referrals, and manage therapy billing, so patients never miss a session
Starting at $11/hr
Meet OurCarefully Screened Professionals
Common Physical Therapy Practice Challenges
Challenges
Solutions

What Your Medical Admin Assistant Handles
Authorization Tracking
Monitor visit usage and submit renewals 5-7 days before expiration.
Referral Processing
Contact referring physicians and schedule evaluations within 48 hours.
8-Minute Rule Calculations
Calculate timed units accurately to maximize compliant billing.
Workers' Comp Coordination
Manage adjuster communication, liens, and treatment approvals.
Re-Evaluation Scheduling
Schedule progress updates before authorization periods end.
Therapy Claims Submission
Submit 97110, 97140, 97530 codes with correct modifiers and units.
Our Medical Assistants
vs.
In-House Physical Therapy Staff
Why Physical Therapy Practices Choose Us
Family pysicians choose our assistants for their value-based care knowledge and multi-specialty coordination experience:
Our Impact in Numbers
How it Works
Schedule a Demo
Meet Your Virtual Assistant
Launch & Delegate
Your Guide To Common Questions and Solutions
What does a medical admin assistant do for physical therapy practices?
A physical therapy medical admin assistant handles authorization tracking and renewal requests, physician referral coordination, 8-minute rule calculations, workers' comp adjuster communication, re-evaluation scheduling, and therapy billing with accurate CPT codes and modifiers—all performed remotely under HIPAA-compliant workflows to prevent treatment interruptions.
Are virtual assistants HIPAA-compliant?
Yes. Physical therapy medical admin assistants are HIPAA-trained and follow strict healthcare privacy standards. They work within secure, encrypted systems with role-based access to therapy documentation software and comply with federal regulations when handling patient treatment plans and injury-related records.
How quickly can a PT practice start working with a medical admin assistant?
Most physical therapy practices are matched with an assistant within 24-48 hours. After reviewing your authorization workflows, referral sources, and billing software, the assistant begins tracking visit caps, processing referrals, and managing therapy billing within the first week.
Do medical admin assistants understand the 8-minute rule and therapy modifiers?
Yes. Physical therapy medical admin assistants are trained in the 8-minute rule for timed code calculations, understand when GP and GO modifiers apply, know the difference between timed and untimed codes (97110, 97140 vs. 97530, 97535), and submit claims that meet Medicare and commercial payer billing requirements.
Get a Medical Admin Assistant in 24 Hours







