Hire Experienced Medical Admin Assistants For Your Practice
Get experienced virtual medical admin assistants added to your practice, today. They handle insurance verification, prior authorizations, billing, and EMR documentation, without the cost, turnover, or risk of in-house staff.
Starting at $11/hr
What Our Medical Admin Assistants Offer
What Is a Medical Admin Assistant?
Medical Admin Assistants provide backend administrative support for medical practices, handling insurance verification, prior authorizations, billing, claims management, and EMR documentation remotely, working directly within your practice management systems and EMR/EHR platforms.
Practices experience the same operational efficiency and accuracy as in-office staff, without the overhead of physical employees. Practices typically reduce backend administrative costs by up to 70%, with full-time virtual support costing $14,560–$18,720 per year, compared to $35,000–$45,000 for an in-house administrative assistant.
All assistants are HIPAA-certified, experienced in medical billing and coding basics, and operate within defined access controls across leading EMR platforms, including Epic, Cerner, and Athenahealth.
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Is Your Virtual Staff HIPAA Compliant?
Comprehensive HIPAA Training
Every receptionist completes extensive HIPAA certification covering PHI protection, privacy rules, and security protocols.
Encrypted Systems & Secure Connections
All work is performed on encrypted devices with VPN connections, role-based access controls, and multi-factor authentication.
Regular Compliance Audits
Ongoing compliance monitoring, quarterly audits, and annual re-certification to maintain the highest security standards.
Business Associate Agreements
Full BAA coverage with documented security policies, incident response plans, and breach notification procedures.
What Makes Our Medical Receptionists Different
Trusted By Medical Practices Across All Specialties
Our Medical Admin Assistants are trained to handle the unique billing, authorization, and administrative needs of your specialty.
Don't see your specialty? We work with all medical specialties and provide custom training for specialty-specific billing requirements.
Our Numbers Speak for Themselves
What Your Virtual Medical Admin Handles
Insurance Verification & Eligibility
Real-time eligibility checks, benefits verification, and documentation in EMR before appointments
Prior Authorization Processing
Complete medical necessity documentation, payer portal navigation, and persistent follow-up
Medical Billing & Claims Submission
Accurate claim preparation, timely submission, and payment posting with denial prevention
EMR/EHR Documentation & Chart Prep
Pre-visit chart preparation, data entry, and documentation updates in your EMR system
Referral Coordination & Tracking
Specialist referral processing, authorization tracking, and medical records transfer
A/R Follow-Up & Collections
Proactive accounts receivable management, denial resolution, and patient billing coordination
Why Our Medical Admin Assistants Are Different
Real Practices, Real Results
Dr. James Thompson
Dr. Rebecca Martinez
Compatible With All Major EMR Systems
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Ways Our Medical Admin Assistants Help You Save Time and Money
How To Hire A Virtual Medical Receptionist
Get expert receptionist support in three simple steps.
Free Strategy Session
Meet Your Candidates
Start Immediately
Your Guide To Common Questions and Solutions
What is a Medical Admin Assistant?
A Medical Admin Assistant is a remote healthcare professional who handles backend administrative operations, including insurance verification, prior authorizations, medical billing, claims management, and EMR documentation. They work securely through your practice management systems and are HIPAA-certified and trained specifically for medical practices.
How quickly can I get started with a Medical Admin Assistant?
Most practices get matched with an assistant within 24 hours and can start within the same week. We conduct a brief orientation session to align on your workflows, EMR system, billing processes, and payer requirements before your assistant begins handling administrative tasks.
Are Medical Admin Assistants HIPAA compliant?
Yes! All our Medical Admin Assistants complete comprehensive HIPAA certification training and undergo regular compliance audits. They work on encrypted devices, use secure connections, and follow strict protocols to ensure the highest standards of patient data security and confidentiality.
What EMR/EHR systems do your assistants support?
Our assistants are trained in all major EMR/EHR platforms, including Epic, Cerner, Athenahealth, eClinicalWorks, Kareo, DrChrono, NextGen, and Practice Fusion. If you use a different system, we provide custom training to ensure seamless integration.
Get Expert Receptionist Support Within 24 Hours
