Healthcare-Exclusive Virtual Staffing
Prior Authorization Is a Full-Time Job. So Treat It Like One.
No more authorization requests lost in queues. No more procedures performed without approval. One specialist owns the entire process from request to resolution.
HIPAA Certified Annually
BAA Included
24-Hour Matching
Replacement Guarantee
Starting at $10/hr
THE PRIOR AUTHORIZATION SOLUTION
Prior Authorization Denials Aren't Clinical. They're Administrative. Prevent Them All.
Payers look for any reason to delay or deny. Our dedicated virtual assistants own the follow-up, track deadlines, and compile exact payer documentation requirements so your cases get approved faster.
Stuck in Payer Limbo? Your VA Follows Up Daily.
Don't wait weeks for a silent denial or a lost transmission. Your dedicated Virtual Assistant actively monitors submitted auth requests every 24–48 hours, calling insurance companies to push the review process forward and ensure it lands in your scheduling window.
Never Risk a Retroactive Denial Again.
When responsibility is split across multiple teams, things fall through the cracks. Your VA acts as a strict compliance gatekeeper, tracking approvals in real-time and flagging appointments well in advance if an active authorization is missing.
Get It Right the First Time with Expert Audits.
Every insurance company has unique, strict rules for supportive clinical data. Your VA audits the prior authorization packet before submission, ensuring all required notes, history, and codes are complete so you bypass automatic administrative rejections.
Ready to stop chasing prior authorizations?
How We Solve It
One Specialist. Every Request. Followed Up Until Resolution.
From schedule screening to EMR documentation — your specialist owns the entire process so nothing ages without an answer.
Authorization Workflow
A proactive prior authorization process that reduces denials and keeps your schedule on track — before issues arise.
Step 1
Schedule Screening
Step 2
Documentation Collection
Step 3
Multi-Channel Submission
Step 4
48-Hour Follow-Up
Step 5
Peer-to-Peer Coordination
Step 6
EMR Documentation
Schedule Screening for Auth Requirements
Your specialist reviews upcoming appointments 5–10 business days out and identifies every service requiring prior authorization — before the patient is expecting their visit.
Documentation Collection Before Submission
Payer-specific documentation requirements identified and collected from your clinical team before submission — not after a denial forces a second request.
Multi-Channel Submission
Submitted via portal, fax, or phone — whichever channel that specific payer processes fastest. No one-size-fits-all approach.
48-Hour Follow-Up Cycle
Every open request followed up every 48 hours. Urgent cases escalated same-day. You always know the status of every pending authorization.
Peer-to-Peer Coordination
When a peer-to-peer review is required, your specialist coordinates scheduling between your provider and the payer medical director — removing the administrative burden from clinical staff.
EMR Documentation in Real Time
Auth numbers, approval dates, expiration dates, and approved units entered in your EMR as they're received. Your billing team always has what they need.
Match Me With a Authorization Specialist
START IN 5 DAYS
From First Call to First Day - In Less Time Than You Think.
Consultation: Your Auth Landscape
We review your specialty, payer mix, highest-volume auth requirements, and current workflow to identify the right specialist profile.
Today: map your auth requirements.
Matched in 24 Hours
Pre-screened specialists with experience in your specific payers and auth platforms — AIM, eviCore, Navinet, or your specific payer portals.
Tomorrow: meet your candidates.
Onboard to Your Workflow
Your specialist learns your scheduling system, documentation sources, and payer contact workflows. Live auth submissions within days of placement.
This week: first auths submitted.
Systematic. Followed Up. Documented.
Every open auth tracked, followed up every 48 hours, escalated when needed. Your EMR updated in real time. Monthly performance reviews.
Always: zero requests left untracked.
THE MY MEDICAL VA ADVANTAGE
Beyond Freelancers. Beyond Staffing. Secure Your Pre-Procedure Revenue.
We match you with a pre-vetted, HIPAA-certified specialist in 24 hours — and stay accountable for the relationship.
Payer Platform Expertise
Skip the learning curve. Our specialists arrive fully trained on major web-based payer platforms, clearinghouses, and direct submission networks. They know exactly how each portal works, which submission channels process fastest, and what exact paperwork each carrier demands.
Clinical Authority Stays With You
Your specialist manages every administrative milestone, but your providers retain all clinical authority. Complex medical justifications, appeals, and peer-to-peer discussions are immediately prepared and escalated to your internal medical team—never assumed by the assistant.
Proactive Workflows
Keep your clinic ahead of the calendar. Your VA submits all authorization requests 5 to 7 business days before the scheduled appointment window—never the day of the procedure. Your specialist actively works ahead of your schedule, not behind it.
Denial Prevention
By auditing and collecting correct supportive documentation prior to submission and managing relentless daily follow-ups, your VA stops costly administrative rejections before they strike.
Peer-to-Peer Scheduling Support
Coordinating peer-to-peer doctor reviews is an immense administrative drain. Your virtual assistant completely owns the scheduling, compiles the required medical notes, and manages the follow-up—so your provider simply shows up and speaks.
Appeals Organization
When denials do occur, your specialist captures denial reasons, organizes supporting documentation, and prepares the appeal packet for your team to review and submit.
Factor
Freelancer Platforms
My Medical VA
Healthcare experience
Unverified —
Required — screened
HIPAA training
Your responsibility —
Certified annually
Background check
None —
Completed pre-placement
BAA provided
No —
Yes — included
Replacement guarantee
No —
Yes
Time to placement
Days to weeks
24 hours
Account management
None —
Dedicated support
Performance monitoring
None —
Monthly reviews + SLAs
Freelancer Platforms
Unverified —
Healthcare experience
Your responsibility —
HIPAA training
None —
Background check
No —
BAA provided
No —
Replacement guarantee
Days to weeks
Time to placement
None —
Account management
None —
Performance monitoring
My Medical VA
Required — screened ✓
Healthcare experience
Certified annually ✓
HIPAA training
Completed pre-placement ✓
Background check
Yes — included ✓
BAA provided
Yes ✓
Replacement guarantee
24 hours ✓
Time to placement
Dedicated support ✓
Account management
Monthly reviews + SLAs ✓
Performance monitoring
HOW WE FIND YOUR SPECIALIST
You Don't Just Get a New Hire. You Get a Vetted Expert.
Healthcare Background Verification
Minimum 2 years of prior authorization experience — specialty-specific experience required for practices with complex auth requirements (oncology, radiology, orthopedics, behavioral health).
Skills Assessment
Platform-specific assessment: Portal workflow, submission process, authorization tracking, direct payer call protocols. Documentation completeness scoring
HIPAA Certification & Compliance
Annual HIPAA certification. PHI handling in authorization contexts specifically addressed. BAA signed. Secure access protocols verified.
Background Check
Criminal background check. Professional identity and reference verification.
Practice Matching
Matched to your specialty, payer mix, highest-volume auth types, and EMR system. Complex-specialty practices matched with specialty-specific auth experience.
Ongoing Quality Assurance
Monthly pending authorization resolution rates
Every Placement Includes:
Signed Business Associate Agreement (BAA)
Annual HIPAA Re-Certification
Replacement Guarantee — at no additional cost
Included with every placement
Calculate Your Cost Savings With MyMedicalVA
We compare fully-loaded in-house costs (base wages, benefits, office space, equipment amortization) with MyMedicalVA costs (VA rate, optional platform fee, and equipment if provided). Equipment is amortized over the selected months.
Frequently Asked Questions
Does my specialist handle expedited/urgent auth requests?
Yes. Urgent requests are flagged and escalated same-day. Your specialist has established workflows for expedited submissions via phone and portal — not just standard fax queues.
Can they support peer-to-peer review scheduling?
Yes. When a payer requires a peer-to-peer review, your specialist coordinates scheduling between your provider and the payer medical director, prepares documentation, and handles follow-up logistics.
What's your average auth turnaround time?
Turnaround depends on payer processing times, which are outside our control. What we control is submission timing (5–7 business days pre-appointment) and follow-up frequency (every 48 hours). Most routine auths are resolved within standard payer timelines because nothing is submitted late or left untracked.
Do you handle retro authorizations?
Retro auths are within scope for situations where a service was performed but authorization was not obtained. Your specialist handles retro submission with the documentation and clinical notes required by the specific payer.
What if a payer requires clinical documentation my team hasn't provided yet?
Your specialist identifies documentation requirements before submission and requests what's needed from your clinical team in advance. If additional documentation is required post-submission, they coordinate the collection and resubmission.
How do I get started?
Book a free 20-minute consultation. We'll review your specialty, payer mix, and current auth challenges, then match you with a specialist within 24 hours.
Every Open Auth Request Is a Clock Running Against You.
Payers Expect You to Follow Up. Most Practices Don't.
A dedicated prior authorization specialist submits ahead of schedule, follows up every 48 hours, and documents every outcome in real time. Stop managing auth reactively.
Currently matching practices in your specialty. Most practices are matched within 24 hours.
No commitment required
BAA signed before first day
Replacement guarantee
HIPAA certified annually
Starting at $10/hr