Virtual Medical Assistant for Healthcare Practices

My Medical VA places HIPAA-trained virtual medical assistants into small to mid-sized US practices in less than one week.

Starting at $9/hr

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Trusted by 250+ Healthcare Practices Across the US

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wellness and paincaresurgery centerBautch QuiroDerrow Dermatology LogoInland Pain MedicineFlorida ConciergeKidney Care AssociatesDerrington-DermatologyATSU Logocspp-logo

Choose Your Virtual Medical Assistant Role

My Medical VA places two dedicated roles into US healthcare practices. Both are HIPAA-trained, background-checked, and matched to your EMR and specialty before day one.

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Medical Admin Assistant

A full-time team member who takes the billing and paperwork off your plate, so your front desk and clinical staff can focus on patients.
Billing and Payments
Handles billing, posts payments, submits claims, and follows up on unpaid or denied claims.
Insurance and Approvals
Verifies coverage before visits and manages insurance approvals so care is not delayed.
Records and Coordination
Keeps patient charts and records up to date and coordinates referrals from start to finish.
Patient Scheduling
Books appointments, sends reminders, and follows up on outstanding forms.
See Full Service Scope
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Virtual Medical Receptionist

A full-time voice at the phone who keeps your front desk running, without the cost of an on-site hire.
Scheduling
Manages your calendar, confirms appointments, and fits in same-day visits.
Patient Calls
Answers and routes calls, handles new patient inquiries, and manages your waitlist.
Insurance Questions
Checks coverage and answers patient insurance questions right on the call.
Front Desk Support
Directs calls to the right person, routes messages, and helps patients with forms and portal access.
See Full Service Scope
Smiling woman in pink medical scrubs wearing a headset seated at a desk.

Medical Admin Assistant

A full-time team member who takes the billing and paperwork off your plate, so your front desk and clinical staff can focus on patients.
Billing and Payments
Handles billing, posts payments, submits claims, and follows up on unpaid or denied claims.
Insurance and Approvals
Verifies coverage before visits and manages insurance approvals so care is not delayed.
Records and Coordination
Keeps patient charts and records up to date and coordinates referrals from start to finish.
Patient Scheduling
Books appointments, sends reminders, and follows up on outstanding forms.
Get Started
Smiling woman in pink medical scrubs with headset working on a laptop, suggesting virtual medical receptionist.

Virtual Medical Receptionist

A full-time voice at the phone who keeps your front desk running, without the cost of an on-site hire.
Scheduling
Manages your calendar, confirms appointments, and fits in same-day visits.
Patient Calls
Answers and routes calls, handles new patient inquiries, and manages your waitlist.
Insurance Questions
Checks coverage and answers patient insurance questions right on the call.
Front Desk Support
Directs calls to the right person, routes messages, and helps patients with forms and portal access.
Get Started

What Sets a My Medical VA Medical Admin Assistant Apart

Built-in qualifications. Every placement. No extra steps, no add-ons.
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HIPAA-Trained

Every medical admin assistant completes annual HIPAA training before placement and arrives with a signed BAA on day one.

EMR-Matched

Candidates are verified on your specific EMR system before you meet them: Epic, Cerner, Athenahealth, eClinicalWorks, Kareo, Dentrix, and more.

College Educated

Every virtual medical assistant holds a 4-year degree, bringing strong communication and professional documentation standards.

Dedicated Account Manager

Every placement includes a dedicated Account Manager who monitors performance and stays accountable throughout the engagement.

Background-Checked

Criminal background check, identity verification, and professional references completed before any candidate is presented.

Bilingual Options Available

Spanish-English bilingual medical admin assistants available for diverse patient populations, on request at consultation.

Talk To Our Team

My Medical VA Staff vs. In-House Admin

Medical Admin Assistant (MMVA)

Starts at $9/hr, flat monthly rate
48-hour candidate match
100% HIPAA-trained, BAA included
No long-term commitment
EMR verified and matched to your system
Scale up or down any time

In-House Admin

$18 to $25/hr plus benefits
Hire in 3 to 6 weeks
Practice arranges and funds HIPAA compliance
Standard employment terms
Varied EMR experiance
New hire cycle required
Our Virtual Staff
In-House Staff

Medical Admin Assistant (MMVA)

Starts at $9/hr, flat monthly rate
48-hour candidate match
100% HIPAA-trained, BAA included
No long-term commitment
EMR verified and matched to your system
Scale up or down any time

In-House Admin

$18 to $25/hr plus benefits
Hire in 3 to 6 weeks
Practice arranges and funds HIPAA compliance
Standard employment terms
Varied EMR experiance
New hire cycle required
Talk To Our Team

Transform Your Medical Practice Operations

Our HIPAA-certified medical virtual assistants handle your administrative burden so you can focus on patient care.

Save Up to 70% on Costs

Eliminate overhead for office space, equipment, benefits, and payroll taxes. Get expert support at a fraction of traditional staffing costs.

Results Practices Actually See

Reduce no-shows by 18–32% within 60 days, cut front-desk backlog in 2–3 weeks, and decrease AR days when billing support is enabled.

Focus on Patient Care

Free your staff from administrative tasks to spend more time on patient interactions and clinical responsibilities.
Talk To Our Team

What Our Medical Virtual Assistants Do

What They Handle

Insurance verification, prior authorizations, and eligibility checks
EMR documentation, chart prep, and administrative workflows
Front-desk communication, intake, scheduling, and follow-ups

What They Don’t Replace

Clinical judgment or diagnostic decision-making
On-site staff for hands-on patient care
General-purpose or non-healthcare virtual assistance
What They Handle
Insurance verification, prior authorizations, and eligibility checks
EMR documentation, chart prep, and administrative workflows
Front-desk communication, intake, scheduling, and follow-ups
What They Don’t Replace
Clinical judgment or diagnostic decision-making
On-site staff for hands-on patient care
General-purpose or non-healthcare virtual assistance
Talk To Our Team

Expert Virtual Medical Assistant Services We Provide

From patient scheduling to revenue cycle management, our HIPAA-certified virtual medical assistants manage the administrative operations that keep your practice running smoothly.

Insurance Verification

Verify coverage, confirm benefits, and reduce claim denials with accurate real-time verification.

Prior Authorization

Expedite approvals and minimize treatment delays with persistent follow-up and tracking.

Referral Coordination

Professional call answering, intelligent routing, and compassionate patient communication.

Medical Billing

Timely claims, payment posting, A/R follow-up, and denial management to improve cash flow.

Patient Intake

Thorough onboarding with demographic collection, insurance verification, and EMR data entry.

EMR Documentation

Accurate data entry, chart updates, and documentation to keep records current and organized.

AR Follow-Up

Optimized appointments, balanced calendars, and reduced wait times for better patient flow.

Claims submission

Post-visit calls, prescription refills, reminders, and satisfaction surveys for better retention.
Talk To Our Team

Our Numbers Speak for Themselves

70%
Average Savings
250+
Practices Served
50+
5-Star Reviews
95%
Client Retentin

Get Started in 3 Simple Steps

We've streamlined our process to get you expert support quickly and efficiently.

Free Strategy Session

Discuss your practice needs, challenges, and goals. We'll create a customized staffing plan designed specifically for you.

Meet Your VA

We match you with a vetted Medical Virtual Assistant trained in your workflows, EMR, and specialty.

Start Immediately

Your VA integrates seamlessly from day one with ongoing oversight from our Virtual Medical Managers.

Book a Consultation

Highly Qualified Medical Virtual Assistants

Every Virtual Assistant meets rigorous standards to ensure exceptional support for your practice.

Healthcare Trained

Extensive training in U.S. healthcare systems, insurance, terminology, and EMR platforms.

HIPAA Certified

100% compliant with comprehensive training and regular compliance audits.

Managed Support

Virtual Medical Managers provide ongoing training and quality assurance.

EMR

Compatible with Epic, Cerner, Athenahealth, and all major practice systems.
Get Started

Highly Qualified Medical Virtual Assistants

Every Virtual Assistant meets rigorous standards to ensure exceptional support for your practice.

Get Started

Healthcare Trained

Extensive training in U.S. healthcare systems, insurance, terminology, and EMR platforms.

HIPAA Certified

100% compliant with comprehensive training and regular compliance audits.

Managed Support

Virtual Medical Managers provide ongoing training and quality assurance.

EMR

Compatible with Epic, Cerner, Athenahealth, and all major practice systems.

What Our Virtual Assistants Receive

Well-supported Virtual Assistants deliver better results for your practice. Here’s how we invest in our team.

Health Coverage

Benefits Access

Continuous Training

Career Development

Performance Incentives

Team Support

HIPAA Certification

Tech Resources

Talk To Our Team
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Powered by Healthcare Tools

Our Virtual Medical Assistants are trained and certified in all major EMR platforms and practice management systems.
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Meet Our Carefully Screened Professionals

Each Medical Virtual Assistant is thoroughly vetted, HIPAA-certified, and specialized in healthcare administration.

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Sarah M.
Medical Admin
Specializing in:
Insurance Verification, Prior Authorization, EMR Management, Referral Coordination
Get Started
Smiling woman with long blonde hair wearing a pink V-neck scrub top.
Janice C.
Medical Biller
Specializing in:
AR Follow-Up, Payment Posting,
Denial Management, Collections,
Revenue Optimization
Get Started
Smiling woman with long dark hair wearing a pink scrub top.
Jennifer T.
Medical Receptionist
Specializing in:
Patient Scheduling, Front Desk Operations, Patient Communication, Appointment Coordination
Get Started
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Maria R.
Patient Care Coordinator
Specializing in:
Medical Billing, Claims Management, Revenue Cycle, Payment Posting, A/R Follow-Up
Get Started
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Anna L.
Prior Authorization Specialist
Specializing in:
Prior Authorization Processing, Medical Necessity Documentation, Payer Portal Navigation, Appeals
Get Started
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Karen C.
EMR Documentation Specialist
Specializing in:
EMR Documentation, Chart Preparation, Medical Scribing, Clinical Data Entry
Get Started
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Jana T.
Referral Coordinator
Specializing in:
Referral Coordination, Specialist Scheduling, Medical Records Transfer, Care Transitions
Get Started
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Sophia T.
Insurance Verification Specialist
Specializing in:
Insurance Verification, Eligibility Checks, Benefits Investigation, Coverage Analysis
Get Started
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Chloe T.
Practice Operations Assistant
Specializing in:
Prescription Coordination, Patient Communication, Referral Management, Administrative Support
Get Started
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Isabella H.
Medical Records Coordinator
Specializing in:
Medical Records Management, HIPAA-Compliant Admin, Document Processing, Records Requests
Get Started
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Olivia J.
Revenue Cycle Specialist
Specializing in:
AR Follow-Up, Payment Posting, Denial Management, Collections, Revenue Optimization
Get Started
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Ava K.
Patient Engagement Specialist
Specializing in:
No-Show Management, Patient Follow-Up, Satisfaction Surveys, Recall Campaigns
Get Started
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Mia L.
Compliance Assistant
Specializing in:
Provider Credentialing, Compliance Documentation, Payer Enrollment, Quality Reporting
Get Started

Let Our Clients Speak For Us

Healthcare providers partner with My Medical VA because we deliver dependable support—not short-term staffing fixes.
The quality of My Medical VA's assistants is top-tier. They took the time to understand our practice's specific workflows and provided an assistant who expertly manages our complex scheduling and prior authorizations. The communication and support from their management team are exceptional.
Paige McCabe
Our full-time virtual admin assistant has created significant payroll savings while boosting productivity. They handle our medical coding, billing follow-ups, and data entry with impressive accuracy. The return on investment is clear.
Benjamin Barrantes
We initially needed help managing our appointment book and patient calls. Our My Medical VA assistant handles these tasks seamlessly, along with insurance verification. They work just like they are in the office, and the service is consistently reliable.
Chami Chedrick
The administrative lift was staggering. Since partnering with My Medical VA for a dedicated claims and billing assistant, my daily operational distractions have vanished. I've regained 15+ hours a week to focus on strategic growth and patient care.
David Glick
We struggled for months to fill two front-desk admin roles. My Medical VA provided two trained virtual assistants in under two weeks. They manage our schedules, patient intake, and clerical work, which allowed our clinical staff to fully return to providing care.
Daniel B.
The candidate matching process is excellent. My Medical VA found an assistant whose skills perfectly aligned with our needs for patient communication and record management. The customer service and response time from their team are incredible.
Erin Kelley

Your Guide To Common Questions & Solutions

Are Medical Virtual Assistants HIPAA compliant?

Yes! All our Medical Virtual Assistants complete comprehensive HIPAA certification training and undergo regular compliance audits to ensure the highest standards of patient data security and confidentiality.

How quickly can I get started with a Medical Virtual Assistant?

Most practices can start within the same week. We'll match you with a pre-trained Virtual Assistant, conduct a brief orientation, and begin integration into your workflows immediately.

What medical specialties do you support?

We support all medical specialties, including Primary Care, Mental Health, Dermatology, Dental, OB/GYN, Urgent Care, Physical Therapy, Chiropractic, Aesthetic Clinics, and more. Our Virtual Assitants are trained in specialty-specific workflows and terminology.

What is the average cost savings with a Medical Virtual Assistant?

Practices typically save up to 70% compared to hiring full-time in-house staff when you factor in salary, benefits, office space, equipment, and training costs.

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Ready to Transform Your Practice?

Schedule a complimentary 30-minute consultation to explore how Medical Virtual Assistants can help reduce costs and enhance efficiency.
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Partner with a virtual assistant who understands the rhythm of rehabilitation.