Dental Admin Support That Keeps Your Practice Smiling
Get reliable dental admin support that keeps your schedule full and patients moving. Our HIPAA-trained Dental Admins handle insurance verification, scheduling, and treatment coordination with speed and accuracy, so your practice runs smoother and produces more revenue.
Starting at $11/hour
Trusted by 250+ Healthcare Practices Across the US
What Is a Dental Virtual Assistant?
A dental virtual assistant is a HIPAA-trained remote professional who handles the administrative workflow of your dental practice, including patient scheduling, insurance verification, billing support, and records management. Unlike a chairside dental assistant, a virtual dental admin works entirely within your practice management software and communication tools from a secure remote location. MedVirtual offers two service levels, Junior and Senior, so you get exactly the experience your practice needs without paying for more than you require.
Two Levels of Dental Admin Support Built For The Way Dental Practices Actually Operate
MedVirtual offers both Junior and Senior Dental Admins, allowing you to choose the right support level based on your treatment mix, insurance volume, and patient flow complexity.
Starts at $11/hr
Manage patient calls, hygiene recalls, and appointment confirmations.
Reschedule cancellations + reactivate inactive patients.
Run basic insurance eligibility checks and coverage lookups.
Coordinate inbox management, faxes, lab communication, + vendor routing.
Update chart notes, intake details, and records in your dental PMS.
Support daily front desk workflows to maintain consistency in hygiene and treatment schedules.
Starts at $13/hr
Manage multi-doctor / multi-chair scheduling and maximize chair-time utilization.
Execute detailed insurance benefit breakdowns, pre-authorizations, and claims troubleshooting.
Track treatment plan sequencing + restore incomplete treatment revenue
Support billing teams with outstanding claim follow-up and reimbursement resolution.
Maintain compliance-aligned documentation across Dentrix / Open Dental / Eaglesoft.
Coordinate across specialty workflows (Ortho, Endo, Perio, Prostho) without disruption
Why Dental Practices
Are Replacing Front-Desk Hires with Virtual Dental Assistants
Front-desk turnover is one of the highest costs in a dental practice. Every time a receptionist leaves, you spend weeks on recruiting, onboarding, and coverage gaps, while patients notice.
According to the 2025 Dental Industry Salary Report from DentalPost, created in partnership with Dental Economics and RDH Magazine, dental front-desk staff turnover averages 29.7% per year. A MedVirtual dental virtual assistant eliminates that cycle entirely. There is no recruitment, no payroll taxes, no benefits, and no coverage gap when someone quits. If a placement is not working, we replace them.
And unlike AI dental receptionist tools that answer phones with a chatbot, a MedVirtual dental admin is a real person, trained on your software, following your protocols, and available during your practice hours.
What a Virtual Dental Assistant Does for Your Practice
Answer and route patient calls & messages
Schedule, confirm, and reschedule visits
Follow up on cancellations & no-shows
Manage chair-time across multiple providers
Verify insurance eligibility & benefits
Coordinate pre-authorizations & claims docs
Communicate copays & coverage details
Support billing teams with follow-ups
Track treatment plans & pending procedures
Schedule hygiene recalls and follow-ups
Recover incomplete treatments
Send reminders with empathy
Maintain HIPAA-safe communication
Update patient records in your dental PMS
Support pre-audit documentation
Secure PHI across all systems
How MedVirtual Delivers Professional, Compliant Administrative Support
Meet Our Carefully Screened Professionals
Ingrid is skilled in dental records management, appointment scheduling, and insurance claims. She is committed to providing excellent administrative support and ensuring efficient dental office operations.
Mark brings experience in dental administration, managing insurance verification, scheduling, and front-office coordination. He supports efficient and well-organized dental office operations.
Armand excels as a dental administrator, managing patient records, dental charting, and compliance processes to support safe, efficient clinic operations.
Why Clinics Choose MedVirtual
Reduce Front-Desk Pressure
Dental-Specific Expertise
Dedicated Account Manager
Cut Costs, Not Quality
Proven Reliability
Our Impact in Numbers
The Smarter, More Affordable Way to Staff Your Practice
Dental Admin Expertise Across Practice Types
Our Dental Admins adapt to your clinic’s unique workflow
Specialist Referrals
Patient Follow-up
Appointment Coordination
Recalls
Treatment scheduling
Case management
Insurance Pre-authorizations
Parent communication
Check-up Reminders
Scheduling
Couldn’t find your specialty?
We’ll tailor administrative support to fit your exact workflow.
Trusted by Practices That Put Patients First
Our clients don’t just hire virtual staff; they continue to partner with us because of the results. Healthcare providers share their experience working with virtual medical assistants from MedVirtual.
It’s Easy to Start
Tell our team about your practice, preferred hours, EHR/phone setup, and the roles you need.
We shortlist HIPAA-trained Junior MVAs. Review profiles, interview, and choose your hire.
We handle onboarding, HIPAA paperwork, and tool access. Your assistant starts right away.
