Healthcare-Exclusive Virtual Staffing
Clean Claims on the First Pass. Every Time.
We place a pre-vetted billing specialist who submits clean, compliant claims through your clearinghouse with pre-submission scrubbing as the standard, not the exception.
HIPAA Certified Annually
BAA Included
24-Hour Matching
Replacement Guarantee
Starting at $10/hr
OPTIMIZE CLEAN CLAIM RATES
A 75% First-Pass Rate Means 1 in 4 of Your Claims is Rejected.
Identifying, correcting, and resubmitting rejected claims drains hours of administrative time every single week, creating a continuous delay in your cash flow.
Formatting Errors Trigger Automatic Rejections.
Mismatched NPIs, incorrect place of service codes, or missing modifiers slip through when eyes are rushed. Every single error forces a manual re-review that should have been intercepted upfront.
Stalled Claims Delay Payment Cycles.
Every rejected submission extends your collection timeline. When you multiply those delays by your monthly volume, your practice faces an artificial financial float that belongs in your bank account.
Secondary Billings Get Stuck Or Abandoned.
Once a primary claim is processed, secondary claims demand additional manual handling. Without a dedicated specialist managing the queue, secondary billing easily lags or falls off the radar entirely.
Protect Your Revenue Cycle.
How We Solve It
Pre-Submission Scrubbing as the Standard. Not the Exception.
Every claim reviewed before it goes out. Errors caught before they become rejections. Cash flow protected.
What We Handle
A complete AR follow-up solution that covers every step from referral initiation to specialist report receipt - so your team can focus on care, not chasing consults.
Task 1
Pre-Submission Claim Scrubbing
Task 2
Clearinghouse Submission & Monitoring
Task 3
Electronic Remittance Monitoring
Task 4
Secondary Claim Submission
Task 5
Rejection Resolution
Task 6
Submission Reporting
Pre-Submission Claim Scrubbing
Every claim reviewed before submission: NPI accuracy, place of service, diagnosis pointer alignment, modifier presence, payer-specific field requirements. Errors corrected before submission — not after rejection.
Clearinghouse Submission & Monitoring
Claims submitted through your clearinghouse (Waystar, Availity, Change Healthcare, or your platform) with acknowledgment monitoring. Rejected claims identified and addressed same-day.
Electronic Remittance Monitoring
Submission status tracked in your clearinghouse. ERA receipt confirmed. Payer acknowledgment errors caught and corrected promptly.
Secondary Claim Submission
Once primary EOB is received and posted, secondary claims generated and submitted with appropriate COB documentation — no manual backlog.
Rejection Resolution
Rejected claims identified, error categorized, correction made, and resubmission queued — documented for your billing manager's review.
Submission Reporting
Daily submission logs, weekly first-pass rates, and monthly rejection category analysis — so your billing team has visibility into claim quality trends.
Match Me With a Claims Specialist
Start in 24 Hours
From First Call to First Day - In Less Time Than You Think.
Assess Your Current Submission Process
We review your clearinghouse, billing software, current first-pass rate, and most common rejection categories to identify the right specialist.
Today: baseline your claim performance.
Matched in 24 Hours
Clearinghouse-trained specialists with experience in your platform: Waystar, Availity, Change Healthcare, or your specific EDI setup.
Tomorrow: meet your candidates.
Pre-Submission Scrubbing From Day One
Your specialist begins reviewing claims before they go out. Common rejection categories typically drop within the first two weeks.
This week: cleaner claims submitted.
First-Pass Rate Trending Up. Rejection Rate Trending Down.
Monthly first-pass acceptance rate tracking. Rejection category analysis. Systematic improvement of claim quality over time.
Always: continuous improvement.
THE MY MEDICAL VA ADVANTAGE
Not a freelancer platform. Not a staffing agency. Dedicated claim optimization built for your billing process.
We match you with a pre-vetted, HIPAA-certified specialist in 24 hours — and stay accountable for the relationship.
Pre-submission Claim Scrubbing
Most practices submit claims and then reactively fix rejections. Your specialist reviews claims before submission, catching formatting and coding errors that teams usually skip when rushed.
Clearinghouse-Specific Expertise
We align you with a specialist familiar with standard clearinghouse structures. They adapt efficiently to your existing platform's dashboard navigation, rejection codes, and resubmission protocols.
Systematic Secondary Billing
Secondary claims are often delayed or completely forgotten. Your specialist runs a structured workflow to submit secondary claims immediately following primary insurance posting.
End-to-End Revenue Coverage
Claim submission is just the front end of the cycle. Pair this support with our AR follow-up workflows to ensure clean claims go out and every single balance is actively monitored.
Rapid Rejection Tracking
Clearinghouse rejections are identified quickly. Your specialist works to correct basic errors before they age into cold accounts that require deep manual research.
Clean Claim Rate Reporting
Monthly performance summaries give your billing manager the visibility needed to track first-pass acceptance rates and pinpoint recurring errors across the practice.
Factor
Freelancer Platforms
My Medical VA
Healthcare experience
Unverified —
Required — screened
HIPAA training
Your responsibility —
Certified annually
Background check
None —
Completed pre-placement
BAA provided
No —
Yes — included
Replacement guarantee
No —
Yes
Time to placement
Days to weeks
24 hours
Account management
None —
Dedicated support
Performance monitoring
None —
Monthly reviews + SLAs
Freelancer Platforms
Unverified —
Healthcare experience
Your responsibility —
HIPAA training
None —
Background check
No —
BAA provided
No —
Replacement guarantee
Days to weeks
Time to placement
None —
Account management
None —
Performance monitoring
My Medical VA
Required — screened ✓
Healthcare experience
Certified annually ✓
HIPAA training
Completed pre-placement ✓
Background check
Yes — included ✓
BAA provided
Yes ✓
Replacement guarantee
24 hours ✓
Time to placement
Dedicated support ✓
Account management
Monthly reviews + SLAs ✓
Performance monitoring
HOW WE FIND YOUR SPECIALIST
You Don't Just Get a New Hire. You Get a Vetted Expert.
Healthcare Background Verification
Minimum 2 years of claims submission experience: charge entry, pre-submission scrubbing, clearinghouse submission, and rejection management across commercial, Medicare, and Medicaid.
Skills Assessment
Clearinghouse-specific assessment: Waystar, Availity, or Change Healthcare navigation. Pre-submission scrubbing accuracy test. Rejection code interpretation and resolution scenarios.
HIPAA Certification & Compliance
Annual HIPAA certification. PHI and financial data handling in claims submission context. BAA signed. Secure clearinghouse access protocols verified.
Background Check
Criminal background check. Identity and professional reference verification.
Practice Matching
Matched to your clearinghouse, billing software, payer mix, and claim volume. High-volume practices matched with batch submission experience.
Ongoing Quality Assurance
Monthly first-pass acceptance rate and rejection category reviews. Weekly check-ins. Replacement guarantee.
Every Placement Includes:
Signed Business Associate Agreement (BAA)
Annual HIPAA Re-Certification
Replacement Guarantee — at no additional cost
Included with every placement
Calculate Your Cost Savings With MyMedicalVA
We compare fully-loaded in-house costs (base wages, benefits, office space, equipment amortization) with MyMedicalVA costs (VA rate, optional platform fee, and equipment if provided). Equipment is amortized over the selected months.
Frequently Asked Questions
What's the difference between a claim rejection and a denial?
A rejection happens at the clearinghouse before the claim reaches the payer — it means the claim has a technical error (wrong format, missing field, NPI mismatch). A denial happens after the payer receives and processes the claim. Your specialist handles both — catching rejections pre-submission and managing denials post-payer-response.
What clearinghouses does my specialist work with?
We match based on your specific clearinghouse. Our specialists have verified experience with Waystar, Availity, Change Healthcare/Optum, and most major platforms. Confirm yours during your consultation.
How does this relate to your Medical Billing and AR Follow-Up services?
Claims submission is the first step in the revenue cycle: create a clean claim and submit it. Medical billing support covers the broader billing workflow. AR follow-up covers what happens after submission — denial management and aging. They're designed to work together and can be combined as your needs require.
Do you handle paper claim submission?
Yes — CMS-1500 and UB-04 paper claim preparation is within scope for payers that don't accept electronic submission.
Can my specialist handle both professional and institutional claims?
Confirm your claim types during the consultation. Specialists are matched based on professional (1500) vs. institutional (UB-04) experience as required.
How do I get started?
Book a free consultation. We'll review your clearinghouse, current first-pass rate, and most common rejection categories, then match you within 24 hours.
A 95% First-Pass Rate Isn't Exceptional. It Should Be Standard.
Every Rejected Claim Is a Problem You Created for Yourself.
Pre-submission scrubbing, systematic secondary billing, and same-day rejection resolution — the standard claims workflow your practice deserves. Most practices are matched and improving their first-pass rate within one week.
Currently matching practices in your specialty. Most practices are matched within 24 hours.
No commitment required
BAA signed before first day
Replacement guarantee
HIPAA certified annually
Starting at $10/hr