Healthcare-Exclusive Virtual Staffing
Denials Don't Expire Quietly. They Write Themselves Off While Your Team Is Handling Everything Else.
A dedicated, HIPAA-trained AR follow-up specialist works every denial systematically — before the timely filing window closes and the revenue disappears permanently.
HIPAA Certified Annually
BAA Included
24-Hour Matching
Replacement Guarantee
Starting at $10/hr
STOP UNWORKED DENIALS
Most practices don't lose revenue to denials. They lose it to inaction.
A logged denial sets off a ticking clock. If no one actively fights the insurance company, the appeal window closes and your money disappears.
Denials are filed away, not fought.
Your billing team spots the denial, adds it to a pile, and pivots to daily fires. That claim sits untouched for 30, 60, or 90 days until the timely filing window silently slams shut.
AR ages while your team plays catch-up.
When a single biller manages charge entry, payment posting, and phone calls all at once, the aging report is the first thing dropped. Claims sit unaddressed until it is too late to recover.
Writing off money you legally earned.
The average practice routinely writes off thousands in revenue that was completely recoverable at 60 days. Most of this leakage traces back to lacking a dedicated follow-up resource.
Recover what you are owed.
How We Solve It
A Dedicated AR Specialist Who Works Every Denial Before It Ages Into a Write-Off.
Systematic. Prioritized. Followed up within 48 hours. Nothing left in the queue unworked.
What We Handle
A complete AR follow-up solution that covers every step from referral initiation to specialist report receipt - so your team can focus on care, not chasing consults.
Task 1
Denial Triage & Categorization
Task 2
Timely Filing Window Monitoring
Task 3
Root Cause Documentation
Task 4
Resubmission & Correction Support
Task 5
Insurance Follow-Up
Task 6
Patient Balance Follow-Up
Denial Triage & Categorization
Every denial reviewed and categorized within 48 hours of receipt: eligibility, non-covered service, timely filing risk, missing information, coding error, duplicate. Priority assigned based on dollar value and filing deadline.
Timely Filing Window Monitoring
Every open claim tracked against its payer-specific timely filing deadline. High-risk claims escalated to your billing team before the window closes. No deadline missed passively.
Root Cause Documentation
Denial reasons documented by code, payer, and claim type. Pattern identification over time — your billing manager sees which denial categories are recurring so prevention becomes possible.
Resubmission & Correction Support
Corrected claims prepared with documentation and queued for your biller to review and submit. Appeals organized with supporting documentation — your biller approves, your specialist does the prep.
Insurance Follow-Up
Payers contacted on unpaid claims that have aged without response. Status documented after every contact. Escalation path clear when payers are unresponsive.
Patient Balance Follow-Up
Outstanding patient balances followed up per your financial policy. Statements verified for accuracy before sending. Payment plan coordination per your policy.
Match Me With an AR Specialist
Start in 24 Hours
From First Call to First Day - In Less Time Than You Think.
AR Landscape Review
We review your current denial volume, AR aging report, payer mix, and timely filing risk to identify the right specialist and prioritization approach.
Today: assess your AR exposure.
Matched in 24 Hours
Pre-screened specialists with commercial, Medicare, and Medicaid denial management experience specific to your payer mix.
Tomorrow: meet your candidates.
Begin With Priority Accounts
Your specialist starts with highest-value and most time-sensitive denials first — not oldest-first. Recoverable revenue prioritized.
This week: your AR gets worked.
Systematic. Weekly Reports. Zero Missed Deadlines.
Every denial followed up within 48 hours. Weekly aging report review. Monthly denial pattern reporting. Timely filing alerts built in.
Always: nothing ages without action.
THE MY MEDICAL VA ADVANTAGE
Not a freelancer platform. Not a staffing agency. Dedicated AR recovery support built for your billing team.
We match you with a pre-vetted, HIPAA-certified specialist in 24 hours — and stay accountable for the relationship.
Smart Priority Workflows
Your specialist doesn't just work the aging report oldest-first. They prioritize claims by recovery potential—targeting the highest dollar values and the closest filing deadlines first.
Payer-Specific Denial Knowledge
Medicare CARC/RARC codes, commercial payer appeal timelines, Medicaid redetermination cycles — your specialist knows the rules for your specific payer mix, not just generic denial management.
Root-cause Tracking
We focus on identifying repeat denial patterns. Your specialist tracks recurring codes and error types, providing your team with data to help prevent future revenue leaks.
Your Biller Stays in Control
Your AR specialist handles the volume — review, documentation, prep. Your biller makes the judgment calls: appeal strategy, write-off decisions, payer escalations. Authority stays with your team.
HIPAA & Financial Data Security
All claim and financial data handled under HIPAA protocols. PHI in claim contexts covered specifically. BAA signed before day one.
Replacement Guarantee
If performance standards or follow-up timelines aren't meeting your operational needs, we work quickly to find a better fit. Real accountability is built into the placement.
Factor
Freelancer Platforms
My Medical VA
Healthcare experience
Unverified —
Required — screened
HIPAA training
Your responsibility —
Certified annually
Background check
None —
Completed pre-placement
BAA provided
No —
Yes — included
Replacement guarantee
No —
Yes
Time to placement
Days to weeks
24 hours
Account management
None —
Dedicated support
Performance monitoring
None —
Monthly reviews + SLAs
Freelancer Platforms
Unverified —
Healthcare experience
Your responsibility —
HIPAA training
None —
Background check
No —
BAA provided
No —
Replacement guarantee
Days to weeks
Time to placement
None —
Account management
None —
Performance monitoring
My Medical VA
Required — screened ✓
Healthcare experience
Certified annually ✓
HIPAA training
Completed pre-placement ✓
Background check
Yes — included ✓
BAA provided
Yes ✓
Replacement guarantee
24 hours ✓
Time to placement
Dedicated support ✓
Account management
Monthly reviews + SLAs ✓
Performance monitoring
HOW WE FIND YOUR SPECIALIST
You Don't Just Get a New Hire. You Get a Vetted Expert.
Healthcare Background Verification
Minimum 2 years of denial management and AR follow-up experience across commercial, Medicare, and Medicaid payers. Timely filing expertise required.
Skills Assessment
Practical assessment: CARC/RARC code interpretation, payer-specific appeal timeline knowledge, AR aging prioritization logic, resubmission workflow.
HIPAA Certification & Compliance
Annual HIPAA certification. PHI and financial data handling in claims context. BAA signed. Secure access protocols confirmed.
Background Check
Criminal background check. Identity and professional reference verification.
Practice Matching
Matched to your payer mix, billing software, claim volume, and denial category distribution. High-Medicare practices matched with Medicare-specific follow-up expertise.
Ongoing Quality Assurance
Monthly denial resolution rate, timely filing window maintenance, and AR aging trend reviews. Weekly check-ins. Replacement guarantee.
Every Placement Includes:
Signed Business Associate Agreement (BAA)
Annual HIPAA Re-Certification
Replacement Guarantee — at no additional cost
Included with every placement
Calculate Your Cost Savings With MyMedicalVA
We compare fully-loaded in-house costs (base wages, benefits, office space, equipment amortization) with MyMedicalVA costs (VA rate, optional platform fee, and equipment if provided). Equipment is amortized over the selected months.
Frequently Asked Questions
What's the oldest denial you can still work?
It depends on the payer's timely filing limit — typically 90 to 365 days from date of service depending on plan type and contract. Your specialist tracks each payer's deadline and prioritizes accordingly. We start with what's still recoverable.
How do you handle Medicare timely filing specifically?
Medicare requires claims within 12 months of date of service for initial submissions. Appeals have separate timelines (120 days for redetermination). Your specialist tracks Medicare claims specifically against these deadlines and escalates proactively.
Do you track denial root causes?
Yes — this is a core part of the value. Your specialist documents denial reasons by CARC/RARC code, payer, and claim type. Monthly reporting to your billing manager shows patterns so prevention can be addressed at the source.
What types of denials do you work?
Eligibility, non-covered service, timely filing risk, missing information, duplicate claims, coding errors, coordination of benefits, and place of service denials. Scope confirmed during your consultation.
Does this work alongside my existing biller?
Yes — your AR specialist handles the volume work: review, documentation, follow-up, prep. Your biller makes the appeal and write-off decisions. The specialist removes the backlog, your biller handles the strategy.
How do I get started?
Book a free consultation. We'll review your current denial volume, AR aging, and payer mix, then match you with a specialist within 24 hours.
Your Denied Claims Are on a Countdown. The Money Doesn't Wait.
Stop Logging Denials and Start Working Them.
A dedicated AR specialist works every denial within 48 hours, tracks every timely filing deadline, and identifies the patterns that prevent future revenue loss. Most practices are matched and working their AR within one week.
Currently matching practices in your specialty. Most practices are matched within 24 hours.
No commitment required
BAA signed before first day
Replacement guarantee
HIPAA certified annually
Starting at $10/hr